Telehealth Ontario is a free, confidential telephone service you can call to get health advice or general medical information from a Registered Nurse 24 hours a day, 7 days a week. You do not need to provide your health insurance number and all information is confidential with Telehealth Ontario. This service allows for quick and easy access to a qualified medical professional, who can help assess your symptoms and help you decide your best first step. They can help you decide whether to care for yourself, make an appointment with your doctor, go to a clinic, contact a community service or go to a hospital emergency room. Telehealth Ontario can provide you with professional advice about specific health related issues, such as:
- Chronic illnesses
- Symptoms that could require medical attention
- Nutrition and lifestyle issues
How does Telehealth Ontario work?
You will be talking directly with a Registered Nurse when you call Telehealth Ontario. You will be asked to describe your symptoms and answer questions to best assess the seriousness of the problem. Based on the assessment, the Registered Nurse can either advise self care, recommend a visit to a health practitioner or, give you the phone numbers of community resources nearest you.
The Telehealth Ontario service is provided in English and French, with translation support for other languages and a direct TTY number for those with hearing and speech difficulties. Callers can also be connected to medication information and health information audio tapes.
Call Telehealth Ontario: 1-866-797-0000 TTY: 1-866-797-0007 or
Visit Telehealth Ontario’s Website.